Managed Services
SAMstart
A foundation service providing organisations with the basic support framework required to deliver effective SAM processes, and access to independent software licensing expertise.
It is ideal for customers who need help getting internal processes up and running and/or assistance with occasional licensing queries or issues.
It includes:
Foundation Services
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An ISO19770 based review that provides a gap analysis of existing processes and policies.
Policies and Procedures
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Access to templated policies, processes and procedures providing a framework for the delivery of SAM. This encompasses both data centre and desktop environments.
Support Services
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Additional training on ComplianceConsole
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Remote product support and software licensing advice; Microsoft, VMware, Adobe, Security Software, Autodesk, Attachmate
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