Managed Services
SAMmanage
In addition to SAMstart and SAMassist, SAMmanage provides a comprehensive managed service allowing organisations to outsource their core SAM function and processes for key vendors.
It is ideal for customers requiring a complete lifecycle solution for SAM, or who need to free up resources to concentrate on more strategic projects. The focus is on monitoring software procurement and lifecycle processes, to maintain compliance, mitigate risk, drive efficiency, and ensure vendor contracts are aligned to support business needs.
It includes:
Inventory Management Service
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Import, analysis and management of accurate data, including exception reporting, and trend analysis.
Licensing Management Service
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Monthly Licensing Reviews; On-going licence reconciliation against entitlements for a core set of selected vendors
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Monthly Licensing Entitlement Updates
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Business Intelligence; Regular reports and dashboards designed for stakeholders, delivering key information to IT and procurement
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Vendor Audit Management Services; Help and guidance during software vendor audits.
Our managed services are delivered both remotely via our Managed Service Centre in Berkshire and via the use of on-site consultants where applicable.
Service delivery is managed by Service Delivery Managers (SDMs), who provide regular service and SAM reviews.
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